Conversational & Voice
AI Collections & Payment Follow-up
Respectful, rule-based payment reminders with human review for sensitive cases.
Business problem
Receivables age while teams chase payments manually.
Why the current process struggles
Inconsistent tone and timing; weak prioritization of accounts.
How the intelligent workflow runs
- Aging buckets prioritized
- Reminder sequences
- Promise-to-pay captured
- Escalation for disputes
Systems involved
- ERP / billing
- Email / SMS / WhatsApp
- CRM
What you gain
- Faster collections
- Lower manual chase load
What to measure
- DSO movement
- Promise-to-pay rate
- Dispute escalations
How a pilot can begin
Agree tone, legal constraints, and exception rules with finance before pilot.
These are solution blueprints — not claims of completed deployments for named customers.